The 21st Century is the era of service, and our company is perfectly positioned to help you meet the growing needs of your customers.
Satisfying customers from Bankok to Baltimore takes efficient, responsiive professional services; here's what we can do for you:
Welcome to the Future of Service!
- Cross-department training
- Enterprise transitional development
Key Performance Measurements
Our company is your #1 source for professional services. We include performance guarantees into each of our contracts, measuring achievement in 10 key areas:
Net quarterly revenue
Delivery dispute resolution
Quarterly staff thresholds
SIte performance deltas
Shareholder value index
"They took us from #92 to #5 in a little under three months. Now that's what I call performance!"
-J Lee, Reardon and Co.
Customer satisfaction indices
On-time best practices
Fibonacci survey achievement
Customer retention ratio
Cook growth index
Strategy formation, management placement, yearly checkup.
Basic Plan, plus training setup and deployment, quarterly checkup.
Plus Plan, plus trans-site review, mentoring, monthly checkup.
3375 Edison Way, Menlo Park, CA 94025
Call for a quote today! (419) 663-1666